The ALABAMA DEPARTMENT OF HUMAN RESOURCES, (hereinafter referred to as “the Department”) seeks a qualified vendor to continue to provide Electronic Benefits and Funds Transfer (EBT/EFT) Services for multiple departments, agencies, divisions and/or programs in the State of Alabama (hereafter referred to as “the State”). The proposed EBT/EFT system(s) must provide at least the same functionality of the State’s current system. It must also have the capability to support the addition of other departments, agencies, divisions and/or programs during the life of the contract as the Department and/or State deems necessary. The Department is currently in the process of building a new Eligibility System for SNAP and TANF, the selected vendor must be able to make any adjustments needed to continue providing uninterrupted services to EBT client once the Department converts to the new Eligibility System. A more complete description of the services sought for this project is provided in Section 5: Technical Proposal. Proposals submitted in response to this solicitation must comply with the instructions and procedures contained herein.
