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SNAP Quality Control Review Assessment/Training RFP

The ALABAMA DEPARTMENT OF HUMAN RESOURCES, (hereinafter referred to as “the Department”) seeks a qualified vendor to review and analyze the current Quality Control (QC) review process for active and negative SNAP cases and the current QC training curriculum. In addition, the selected vendor will be required to develop a new review process and training curriculum to improve accuracy in the Quality Control review of SNAP cases to significantly reduce errors and to produce a more sustainable error rate. The proposed process must be in compliance with all Federal regulations and guidelines for SNAP QC reviews. A more complete description of the services sought for the SNAP Quality Control Review Assessment/Training project is provided in Section 3, Scope of Project. Proposals submitted in response to this solicitation must comply with the instructions and procedures contained herein.

RFP Document

Amendment #1

Amendment #2