Annual Progress and Services
This Plan includes the information about the
organization and structure of the Family Services Division; the Annual
Progress and Services Report; Principles of Operation; Child Welfare Services;
Programmatic and Administrative Support; Financial Reports; and
FACTS - Family, Adult, and Child
FACTS, or Family, Adult, and Child Tracking
System, is a comprehensive automated case management tool for Child
Welfare and Adult Protective Services. The intention of the system is to
provide a unified automated tool to support most, if not all, family,
child and adult services. FACTS is Alabama’s Statewide Automated Child
Welfare Information System (SACWIS).
Child Support Enforcement
Child Support Enforcement locates
parents, establishes paternity, obtains child support payments, and
enforces child support orders. Child Support services are available to
both custodial and non-custodial parents.
Family (Financial) Assistance Program
helps families become self-sufficient by providing services such as
temporary cash payments, work and job training services and child care
assistance for parents involved in work and training activities.
DHR offers exciting job opportunities for social workers, caseworkers,
and financial support workers in Child Welfare, Adult Protective
Services, Financial Support Programs.
Finance provides financial management services
and support to the Department of Human Resources.
Child Care Services
Child Day Care provides Alabama's
families equal access to affordable quality child care services and is
responsible for the licensing and renewal of licenses for Child Care
Legal defends and prosecutes cases on behalf of
the Department of Human Resources and provides legal assistance to
Department of Human Resources that will enable the Department to
effectively carry out its programs.
Management and Fiscal Analysis
Management and Fiscal
Analysis is responsible for Federal and State statistical reports; for
ongoing management of Work Sampling and Staff Allocation Systems; for
data analysis, informational presentations, and trend analysis.
Information Services Division
Information Services provides
effective information services through the use of technology and
supporting services to the Department of Human Resources.
Center for Communications
The Center for Communications
keeps the public, the news media, and lawmakers informed about the
operations of the Department of Human Resources.
The mission of Administrative
Hearings is to provide Due Process/Administrative Hearings in Child
Abuse/Neglect, Adult Services, Licensing and other matters where one is
entitled to a hearing under the Administrative Procedures Act.
Field Administration includes
staff devoted to Emergency Welfare Services and Employee Safety, Field
Operations, Staff Development, and Training. Field Administration
provides coordination of services during disasters and emergencies,
support to the state office and county departments on matters of safety,
administrative guidance to county operations, programs to recruit and
retain staff, and training designed to promote a high level of
competence within the workforce.
Personnel provides administrative services
and support to the employees of the Department of Human Resources. This
includes all matters related to employee pay, employee hiring,
promotions, terminations, separations, retirements and services related
to performance appraisals, pay increases, probationary increases and
administration of employee examinations.
Adult Protective Services
Adult Protective Services
investigates reports of suspected abuse, neglect, or exploitation of
adults 18 years of age or older who are unable to protect themselves due
to mental or physical disabilities or advanced age. Adult Protective
Services also assists adults to live independently within their own
communities while preventing unnecessary institutionalization.
The Quality Control (QC) Division
performs monthly reviews of Food Stamp cases to ascertain whether or not
the recipients' eligibility for benefits has been correctly determined
by County Departments of Human Resources.
Equal Employment and Civil Rights
Equal Employment and
Civil Rights serves as the focal point for the Department of Human
Resources and local County Departments in activities involving Civil
Rights and Equal Opportunity.
Contracts and Grants
Contracts and Grants negotiates,
manages and monitors the Department of Human Resources Social Service